All workElectrical, CCTV and smart homes · Chichester

The site was working.
It just wasn't working for anyone.

Arctic had a website. It loaded, it was indexed, it passed every automated check. It also gave a visitor no way to get in touch without going looking, and never told anyone outside Chichester that it covered them.

Client
Arctic Electrical
Sector
Electrical, CCTV and smart homes
Location
Chichester, West Sussex
Scope
Full redesign and rebuild
BeforeBefore
AfterAfter
Drag it across. Same business, same trade, same town.
01Findability

Nine pages behind three dots.

On a full desktop screen the old header showed one link. Home. Everything else sat behind an ellipsis, and there was no phone number anywhere above the fold. The pages existed. Almost nobody found them.

Before · one link visible
ARCTICHome···
concealed behind the dots
DomesticCommercialEICREV ChargersSecurityAreasAboutBlogContact
After · everything reachable
ARCTICHomeDomesticCommercialEICREV ChargersSecurityAreasAboutBlog
01243 256792Get a quoteClient Portal

The new header carries every route, the phone number and a quote button, before a visitor scrolls a single pixel.

02Local search

A page that did not exist before.

The old site said Chichester and stopped there. Anyone searching in Havant, Emsworth or Worthing had no reason to think Arctic covered them, because nothing on the site said so. The new Areas page names sixteen towns across a twenty mile radius, from Portsmouth in the west to Worthing in the east and up to Petersfield. One page, sixteen more ways to be found.

ChichesterBognor RegisSelseyThe WitteringsHayling IslandPortsmouthHavantEmsworthWaterloovillePetersfieldMidhurstPetworthPulboroughArundelLittlehamptonWorthing
The Areas We Cover page on the new Arctic Electrical site
03Product pages

Home chargers, sold with photos of office blocks.

The old EV page illustrated three domestic chargers with stock photography of glass office towers, set product names in lower case and buried the prices in prose. The new page names all three units, shows the actual hardware, prices each one and says who it suits.

BeforeBefore
AfterAfter
04Booking and invoices

A client portal, not a contact form.

Arctic's customers book jobs and pull invoices from the site itself. The CRM behind the portal was built by Alex at Arctic. Oriyaa designed the site around it and integrated it, so the portal is part of the business rather than a link that sends people elsewhere.

The Arctic Electrical client portal, integrated into the site
05Motion

Current running through the page.

Thin circuit traces move behind the hero, carrying small pulses of light along their length. It reads as electricity finding a path, which is the trade, and it keeps a site for a local electrician feeling current rather than like a brochure that was printed once.

It is restrained on purpose. The motion never delays the content, never moves anything a visitor is trying to read, and switches itself off entirely for anyone who has asked their device to reduce motion.

Their work, their photographs
06The migration

Nothing lost in the move.

Eleven URLs existed on the old site. All eleven resolve on the new one. The prices page was mapped to the article about prices rather than dumped on the homepage, because somebody searching for costs should still land on costs. Search health went from 85 out of 100 to a full 100 in Google's own audit.

OldNew
/domestic//domestic
/commercial//commercial
/ev-chargers//ev-chargers
/eicr//eicr
/fire-and-security//fire-and-security
/blog//blog
/about-us//about
/book-a-quote//contact
/rates//blog/electrician-prices-chichester
What happened next

Just ringing to say your SEO is mental. I've had 6 enquiries via the website already.

An EV chargerTwo EICRsA couple of call outs
Alex, the morning after launch

Straightforward to deal with, fast, and the site actually brings work in. It looks miles better than anything else local, and enquiries started coming in within the first week.

Alex · Arctic Electrical, Chichester

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